FAQS

Frequently Asked Questions

Welcome to the Pallet-Picks.com FAQ page! We understand that buying liquidation pallets or truckloads can sometimes raise questions, whether you’re a first-time buyer or a seasoned reseller. This page is designed to provide you with quick answers to some of the most common questions about our products, services, shipping, and policies. If you don’t find the answer you’re looking for, feel free to reach out to our customer support team for personalized assistance. We’re here to help ensure your experience with Pallet Picks is as smooth and straightforward as possible.

We offer a wide variety of liquidation pallets and truckloads, including electronics, home goods, clothing, tools, appliances, furniture, and more. Our inventory is constantly updated, so check our website regularly for new arrivals.

We sell both pallets and full truckloads. You can select the quantity and size of the order that best suits your business needs, whether you’re looking to purchase individual pallets or large-scale truckloads.

Our products come from reputable sources such as retail stores, major manufacturers, liquidation auctions, and overstock suppliers. We ensure all items are verified for quality before they are made available for sale.

If your shipment arrives damaged, please contact us within 7 days of receipt. Be sure to document the damage with photos and note any discrepancies on the delivery receipt. We’ll assist you with filing a claim with the carrier and arranging a resolution.

We have a limited return policy for damaged or incorrect items. As liquidation products are sold “as-is,” we generally do not accept returns. However, if there is an issue with the quality or quantity of your order, please contact us immediately for assistance.

We accept all major credit cards (Visa, MasterCard, Applepay, Zelle, CashApp, PayPal,) and bank transfers for larger orders. Payment must be received before we process and ship your order.

Yes, we offer special pricing for bulk orders, including full truckloads. Contact our sales team to discuss your bulk purchase needs and request a personalized quote.

There is no minimum order requirement for pallet purchases. You can buy as few or as many pallets as you need. However, full truckload purchases generally require larger quantities, typically between 20-26 pallets per load.

If you experience issues during checkout or have any concerns with your payment, please contact our customer support team for immediate assistance. We can help resolve any technical issues and ensure your order is processed smoothly.

If your delivery address is in a remote or residential area, additional fees for residential delivery or liftgate service may apply. Please inform us in advance if your address has any special requirements.

Yes, we offer bulk purchasing options, including full truckloads. If you’re interested in purchasing multiple pallets or truckloads, feel free to contact our sales team to discuss your needs and get a custom quote.

Currently, we only offer shipping within the United States. However, international customers can arrange for shipping through a third-party freight forwarding service.

Once your order has been shipped, you will receive tracking information via email. You can also track your package directly on our website using our Order Tracking Tool by entering your tracking number.

 

We partner with several reliable shipping carriers, including:

  • FedEx Freight
  • UPS Ground
  • XPO Logistics
  • R+L Carriers
  • AXIS Express
  • Old Dominion Freight Line (ODFL)

 

At this time, we do not offer in-person pickup. All orders are shipped to your specified delivery address via our shipping carriers.

Simply browse our selection of pallets, select the one you wish to purchase, and add it to your cart. Then, proceed to checkout, provide your shipping details, and complete the payment. Once your order is confirmed, we’ll begin processing and shipping it.

Order processing typically takes 1-3 business days. Shipping time depends on the size of your order and your location:

  • Smaller orders: 3-7 business days
  • Freight shipments: 5-10 business days
  • Truckloads: 5-14 business days

Order processing typically takes 1-3 business days. Shipping time depends on the size of your order and your location:

  • Smaller orders: 3-7 business days
  • Freight shipments: 5-10 business days
  • Truckloads: 5-14 business days

Our liquidation products are primarily used, returned, or surplus items. Each pallet is made up of a mix of products, which may include refurbished items, customer returns, shelf pulls, or overstock. We do our best to ensure the quality of each pallet before listing it.

While we do not allow custom pallet requests, we do provide detailed descriptions and photos of each pallet listing. If you’re looking for a specific category of goods (e.g., electronics or home goods), you can filter by category to find what best suits your needs.

You can reach our customer service team via:

Shopping Cart
error: Content is protected !!